Advanced Certificate in Holistic Customer Relationship Management

Name: Advanced Certificate in Holistic Customer Relationship Management
Availability: InStock

-- ViewingNow

The Advanced Certificate in Holistic Customer Relationship Management is a comprehensive course designed to enhance your skills in managing customer relationships in today's complex business environment. This certificate program emphasizes the importance of a holistic approach to customer relationship management (CRM), integrating people, processes, and technology to create exceptional customer experiences.

4.0

Based on 6,990 reviews

2,812+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

이 과정에 대해

In an era where customer experience is a key differentiator, this course is highly relevant and in demand across various industries. By completing this program, you will gain essential skills in developing and implementing effective CRM strategies, leveraging data analytics, and utilizing CRM tools and technologies to drive customer engagement and loyalty. This course is an excellent opportunity for professionals seeking career advancement in CRM, marketing, sales, and customer service roles. By earning this advanced certificate, you will demonstrate your commitment to staying current with industry best practices and your ability to deliver exceptional customer experiences that drive business results.

100% 온라인

어디서든 학습

공유 가능한 인증서

LinkedIn 프로필에 추가

완료까지 2개월

주 2-3시간

언제든 시작

대기 기간 없음

과정 세부사항

Here are the essential units for an Advanced Certificate in Holistic Customer Relationship Management:

•
Unit 1: Holistic Customer Relationship Management: An Overview
•
Unit 2: Strategic Customer Relationship Management
•
Unit 3: Customer Segmentation and Profiling
•
Unit 4: Customer Lifetime Value (CLV) and its Importance
•
Unit 5: Customer Experience Management (CEM)
•
Unit 6: Multi-Channel Customer Engagement
•
Unit 7: Personalization and Customization in CRM
•
Unit 8: Social Media and CRM
•
Unit 9: Metrics and Analytics in CRM
•
Unit 10: Ethics and Compliance in CRM

These units cover the key concepts and practices necessary to manage customer relationships effectively and comprehensively. From developing a strategic approach to understanding customer lifetime value and implementing personalized experiences, an advanced certificate in holistic CRM is designed to equip professionals with the skills they need to succeed in today's customer-centric business environment.

경력 경로

The Advanced Certificate in Holistic Customer Relationship Management program prepares professionals to excel in various customer-centric roles. This 3D pie chart showcases the job market trends for these roles in the UK. 1. Customer Service Representative: These professionals handle customer inquiries and concerns, ensuring a positive experience for clients. (30%) 2. Sales Representative: A sales representative focuses on generating new business and maintaining existing relationships, driving revenue growth. (25%) 3. Marketing Coordinator: This role supports marketing campaigns, managing social media and other advertising initiatives. (20%) 4. Customer Success Specialist: Dedicated to post-sales engagement, these specialists help customers achieve their desired outcomes from products or services. (15%) 5. Data Analyst: Data analysts study market trends, customer preferences, and sales patterns to help businesses make informed decisions. (10%) With this certificate, professionals can enhance their skills and explore diverse career paths in customer relationship management.

입학 요건

주제에 대한 기본 이해
영어 언어 능숙도
컴퓨터 및 인터넷 접근
기본 컴퓨터 기술
과정 완료에 대한 헌신

사전 공식 자격이 필요하지 않습니다. 접근성을 위해 설계된 과정.

과정 상태

이 과정은 경력 개발을 위한 실용적인 지식과 기술을 제공합니다. 그것은:

인정받은 기관에 의해 인증되지 않음
권한이 있는 기관에 의해 규제되지 않음
공식 자격에 보완적

과정을 성공적으로 완료하면 수료 인증서를 받게 됩니다.

왜 사람들이 경력을 위해 우리를 선택하는가

리뷰 로딩 중...

자주 묻는 질문

이 과정을 다른 과정과 구별하는 것은 무엇인가요?

▼

과정을 완료하는 데 얼마나 걸리나요?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

언제 코스를 시작할 수 있나요?

▼

코스 형식과 학습 접근 방식은 무엇인가요?

▼

코스 수강료

가장 인기

빠른 경로: GBP £140

1개월 내 완료

가속 학습 경로

주 3-4시간
조기 인증서 배송
개방형 등록 - 언제든지 시작

Start Now

표준 모드: GBP £90

2개월 내 완료

유연한 학습 속도

주 2-3시간
정기 인증서 배송
개방형 등록 - 언제든지 시작

Start Now

두 계획 모두에 포함된 내용:

전체 코스 접근
디지털 인증서
코스 자료

올인클루시브 가격 • 숨겨진 수수료나 추가 비용 없음

과정 정보 받기

회사로 지불

이 과정의 비용을 지불하기 위해 회사를 위한 청구서를 요청하세요.

청구서로 결제

경력 인증서 획득

ADVANCED CERTIFICATE IN HOLISTIC CUSTOMER RELATIONSHIP MANAGEMENT

에게 수여됨

학습자 이름

에서 프로그램을 완료한 사람

London School of International Business (LSIB)

수여일

05 May 2025

블록체인 ID: s-1-a-2-m-3-p-4-l-5-e

이 자격증을 LinkedIn 프로필, 이력서 또는 CV에 추가하세요. 소셜 미디어와 성과 평가에서 공유하세요.