Certificate in Humanitarian Psychology: Active Listening Skills

Name: Certificate in Humanitarian Psychology: Active Listening Skills
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The Certificate in Humanitarian Psychology: Active Listening Skills course empowers learners with essential skills for effective communication and empathy in high-demand humanitarian settings. This certificate course highlights the importance of active listening in understanding the needs and experiences of individuals affected by crises, conflicts, and displacement.

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AboutThisCourse

In today's interconnected world, there is a growing need for mental health professionals, aid workers, and volunteers equipped with active listening skills to make a meaningful impact in humanitarian contexts. This course bridges the gap by providing practical knowledge and techniques to enhance communication, rapport-building, and emotional support. By enrolling in this certificate course, learners will develop a solid foundation in active listening skills and demonstrate their commitment to best practices in the humanitarian sector. This investment in professional development will open doors to diverse career opportunities, enabling learners to create positive change in the lives of vulnerable populations worldwide.

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CourseDetails

• Introduction to Humanitarian Psychology: Understanding the field, its importance, and the role of active listening skills in humanitarian work.
• Foundations of Active Listening: Basics of active listening, including attention, body language, and verbal cues.
• Empathy and Active Listening: Exploring the relationship between empathy and active listening, and how to enhance empathic responses.
• Reflective Listening Techniques: Paraphrasing, summarizing, and reflecting feelings to build rapport and encourage open communication.
• Barriers to Active Listening: Identifying common obstacles and how to overcome them, such as assumptions, distractions, and biases.
• Cultural Sensitivity in Active Listening: Adapting active listening skills to different cultural backgrounds and perspectives.
• Active Listening in Conflict Resolution: Applying active listening to manage and resolve conflicts in humanitarian settings.
• Ethics and Active Listening: Understanding the ethical considerations in active listening, such as confidentiality and informed consent.
• Practicing Active Listening Skills: Exercises and role-plays to develop and refine active listening skills in real-life situations.
• Assessment and Evaluation of Active Listening Skills: Techniques to measure the effectiveness of active listening and continuous improvement strategies.

CareerPath

The Certificate in Humanitarian Psychology: Active Listening Skills program professionals will learn and master active listening skills. Active listening is a crucial skill in the humanitarian field, with a 45% demand in the UK job market. This interactive 3D pie chart demonstrates the skill demand, emphasizing the value of active listening in this industry. Empathy follows closely at 26%, indicating the importance of emotional intelligence in humanitarian work. Crisis intervention and cultural sensitivity are also relevant skills, with 15% and 14% demand, respectively. By focusing on these in-demand skills, professionals can enhance their career prospects and better support those in need.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN HUMANITARIAN PSYCHOLOGY: ACTIVE LISTENING SKILLS

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London School of International Business (LSIB)

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05 May 2025

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