Professional Certificate in Trade Union Grievance Procedures

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The Professional Certificate in Trade Union Grievance Procedures is a comprehensive course designed to equip learners with the essential skills needed to navigate the complex world of labor relations. This course is crucial in today's industry, where employers and employees must work together to create a positive and productive work environment.

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Throughout the course, learners will explore the intricacies of trade union grievance procedures, including dispute resolution, collective bargaining, and contract administration. By gaining a deep understanding of these processes, learners will be better equipped to handle conflicts and promote positive labor relations in their organization. Upon completion of the course, learners will have developed a strong foundation in trade union grievance procedures and will be able to apply this knowledge to their careers in a variety of industries. This certificate course is an excellent way for professionals to enhance their skills, increase their value to employers, and advance their careers in the field of labor relations.

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โ€ข Understanding Trade Unions: Definition, history, and role of trade unions in labor relations
โ€ข Grievance Procedures: Definition, purpose, and types of grievance procedures
โ€ข Grievance Filing: Steps for filing a grievance, including documentation and communication
โ€ข Grievance Handling: Techniques for handling grievances, including negotiation and mediation
โ€ข Arbitration: Definition, process, and benefits of arbitration in trade union grievance procedures
โ€ข Union Representation: Role of union representatives in grievance procedures, including communication and advocacy
โ€ข Legal Considerations: Overview of relevant labor laws and regulations, including the National Labor Relations Act (NLRA)
โ€ข Preventative Measures: Strategies for preventing grievances and promoting positive labor relations
โ€ข Conflict Resolution: Techniques for resolving conflicts in the workplace, including interest-based negotiation and restorative justice practices
โ€ข Performance Management: Role of grievance procedures in performance management and employee development

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PROFESSIONAL CERTIFICATE IN TRADE UNION GRIEVANCE PROCEDURES
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ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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