Professional Certificate in Trade Union Grievance Procedures
-- viewing nowThe Professional Certificate in Trade Union Grievance Procedures is a comprehensive course designed to equip learners with the essential skills needed to navigate the complex world of labor relations. This course is crucial in today's industry, where employers and employees must work together to create a positive and productive work environment.
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Course Details
• Understanding Trade Unions: Definition, history, and role of trade unions in labor relations
• Grievance Procedures: Definition, purpose, and types of grievance procedures
• Grievance Filing: Steps for filing a grievance, including documentation and communication
• Grievance Handling: Techniques for handling grievances, including negotiation and mediation
• Arbitration: Definition, process, and benefits of arbitration in trade union grievance procedures
• Union Representation: Role of union representatives in grievance procedures, including communication and advocacy
• Legal Considerations: Overview of relevant labor laws and regulations, including the National Labor Relations Act (NLRA)
• Preventative Measures: Strategies for preventing grievances and promoting positive labor relations
• Conflict Resolution: Techniques for resolving conflicts in the workplace, including interest-based negotiation and restorative justice practices
• Performance Management: Role of grievance procedures in performance management and employee development
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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