Professional Certificate in Trade Union Grievance Procedures
-- ViewingNowThe Professional Certificate in Trade Union Grievance Procedures is a comprehensive course designed to equip learners with the essential skills needed to navigate the complex world of labor relations. This course is crucial in today's industry, where employers and employees must work together to create a positive and productive work environment.
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โข Understanding Trade Unions: Definition, history, and role of trade unions in labor relations
โข Grievance Procedures: Definition, purpose, and types of grievance procedures
โข Grievance Filing: Steps for filing a grievance, including documentation and communication
โข Grievance Handling: Techniques for handling grievances, including negotiation and mediation
โข Arbitration: Definition, process, and benefits of arbitration in trade union grievance procedures
โข Union Representation: Role of union representatives in grievance procedures, including communication and advocacy
โข Legal Considerations: Overview of relevant labor laws and regulations, including the National Labor Relations Act (NLRA)
โข Preventative Measures: Strategies for preventing grievances and promoting positive labor relations
โข Conflict Resolution: Techniques for resolving conflicts in the workplace, including interest-based negotiation and restorative justice practices
โข Performance Management: Role of grievance procedures in performance management and employee development
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