Global Certificate in Next-Generation IT Service Management

Name: Global Certificate in Next-Generation IT Service Management
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The Global Certificate in Next-Generation IT Service Management course is a comprehensive program designed to empower IT professionals with cutting-edge skills in service management. This course is vital in today's digital age, where businesses increasingly rely on technology for operations and customer engagement.

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AboutThisCourse

It addresses the growing industry demand for experts who can manage and optimize IT services in a rapidly evolving landscape. The course equips learners with essential skills in ITIL 4, Agile, Scrum, Lean, DevOps, and Cloud, making them versatile and competitive in the job market. It also emphasizes leadership and strategic thinking, enabling learners to drive innovation and improve service delivery. By completing this course, learners demonstrate a commitment to professional development, which can lead to career advancement and higher salaries. In summary, the Global Certificate in Next-Generation IT Service Management course is a valuable investment for IT professionals seeking to enhance their skills and stay ahead in the industry. It provides a solid foundation in modern service management principles and practices, preparing learners for success in a dynamic and demanding field.

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CourseDetails

• Unit 1: Introduction to Next-Generation IT Service Management • Unit 2: ITIL 4 Foundation and the Service Value System • Unit 3: Digital Transformation and IT Service Management • Unit 4: Agile and Lean Methods in IT Service Management • Unit 5: Artificial Intelligence and Machine Learning in IT Service Management • Unit 6: Cloud Computing and IT Service Management • Unit 7: DevOps and Continuous Delivery in IT Service Management • Unit 8: IT Service Management in a Multi-Cloud Environment • Unit 9: Security and Risk Management in IT Service Management • Unit 10: IT Service Management Leadership and Strategic Planning

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN NEXT-GENERATION IT SERVICE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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