Global Certificate in Next-Generation IT Service Management

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The Global Certificate in Next-Generation IT Service Management course is a comprehensive program designed to empower IT professionals with cutting-edge skills in service management. This course is vital in today's digital age, where businesses increasingly rely on technology for operations and customer engagement.

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About this course

It addresses the growing industry demand for experts who can manage and optimize IT services in a rapidly evolving landscape. The course equips learners with essential skills in ITIL 4, Agile, Scrum, Lean, DevOps, and Cloud, making them versatile and competitive in the job market. It also emphasizes leadership and strategic thinking, enabling learners to drive innovation and improve service delivery. By completing this course, learners demonstrate a commitment to professional development, which can lead to career advancement and higher salaries. In summary, the Global Certificate in Next-Generation IT Service Management course is a valuable investment for IT professionals seeking to enhance their skills and stay ahead in the industry. It provides a solid foundation in modern service management principles and practices, preparing learners for success in a dynamic and demanding field.

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Course Details

Unit 1: Introduction to Next-Generation IT Service ManagementUnit 2: ITIL 4 Foundation and the Service Value System • Unit 3: Digital Transformation and IT Service Management • Unit 4: Agile and Lean Methods in IT Service Management • Unit 5: Artificial Intelligence and Machine Learning in IT Service Management • Unit 6: Cloud Computing and IT Service Management • Unit 7: DevOps and Continuous Delivery in IT Service Management • Unit 8: IT Service Management in a Multi-Cloud Environment • Unit 9: Security and Risk Management in IT Service Management • Unit 10: IT Service Management Leadership and Strategic Planning

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE IN NEXT-GENERATION IT SERVICE MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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