Global Certificate in Social Listening for Organizational Health

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The Global Certificate in Social Listening for Organizational Health is a comprehensive course that equips learners with the essential skills to monitor and analyze social media conversations for organizational success. This course emphasizes the importance of social listening in understanding customer needs, tracking brand reputation, and driving business strategy.

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AboutThisCourse

In today's digital age, there is a high industry demand for professionals who can effectively leverage social media data to drive business results. This course offers a unique opportunity to gain a competitive edge in the job market by providing hands-on experience with social listening tools and best practices for data analysis. Upon completion of this course, learners will be able to apply social listening strategies to improve organizational health, demonstrate proficiency in using social listening tools, and communicate insights to stakeholders effectively. This course is ideal for marketing professionals, communication specialists, and business leaders who want to enhance their digital skills and stay ahead in their careers.

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CourseDetails

โ€ข Unit 1: Introduction to Social Listening
โ€ข Unit 2: Social Media Monitoring Tools and Techniques
โ€ข Unit 3: Analyzing Social Data for Organizational Insights
โ€ข Unit 4: Brand Reputation Management through Social Listening
โ€ข Unit 5: Social Listening for Competitive Analysis
โ€ข Unit 6: Customer Experience Management with Social Listening
โ€ข Unit 7: Social Listening for Product Development and Innovation
โ€ข Unit 8: Crisis Management and Social Listening
โ€ข Unit 9: Ethics and Legal Considerations in Social Listening
โ€ข Unit 10: Building a Social Listening Strategy for Organizational Health

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SOCIAL LISTENING FOR ORGANIZATIONAL HEALTH
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London School of International Business (LSIB)
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05 May 2025
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