Executive Development Programme in Mediation and Crisis Management
-- ViewingNowThe Executive Development Programme in Mediation and Crisis Management is a certificate course designed to provide learners with essential skills for conflict resolution and leadership in high-pressure situations. This programme is crucial for professionals who want to excel in their careers, as it equips them with the ability to manage conflicts and crises effectively, thereby reducing potential damage to their organizations.
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โข Unit 1: Introduction to Mediation and Crisis Management
โข Unit 2: Understanding Conflict Resolution in the Workplace
โข Unit 3: Principles and Techniques of Mediation
โข Unit 4: Crisis Management Framework and Response Strategies
โข Unit 5: Effective Communication and Negotiation Skills
โข Unit 6: Legal and Ethical Considerations in Mediation
โข Unit 7: Managing Organizational Crisis: Preparation, Response, and Recovery
โข Unit 8: Cross-Cultural Mediation and Crisis Management
โข Unit 9: Advanced Mediation Techniques and Scenarios
โข Unit 10: Measuring Success and Continuous Improvement in Mediation and Crisis Management
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