Executive Development Programme in Mediation and Crisis Management
-- ViewingNowThe Executive Development Programme in Mediation and Crisis Management is a certificate course designed to provide learners with essential skills for conflict resolution and leadership in high-pressure situations. This programme is crucial for professionals who want to excel in their careers, as it equips them with the ability to manage conflicts and crises effectively, thereby reducing potential damage to their organizations.
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⢠Unit 1: Introduction to Mediation and Crisis Management
⢠Unit 2: Understanding Conflict Resolution in the Workplace
⢠Unit 3: Principles and Techniques of Mediation
⢠Unit 4: Crisis Management Framework and Response Strategies
⢠Unit 5: Effective Communication and Negotiation Skills
⢠Unit 6: Legal and Ethical Considerations in Mediation
⢠Unit 7: Managing Organizational Crisis: Preparation, Response, and Recovery
⢠Unit 8: Cross-Cultural Mediation and Crisis Management
⢠Unit 9: Advanced Mediation Techniques and Scenarios
⢠Unit 10: Measuring Success and Continuous Improvement in Mediation and Crisis Management
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