Advanced Certificate in SLA & KPI Management

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The Advanced Certificate in SLA & KPI Management is a comprehensive course designed to enhance your understanding and skills in Service Level Agreement (SLA) and Key Performance Indicator (KPI) management. In today's data-driven world, organizations highly demand professionals who can effectively manage SLAs and KPIs to improve service quality and business performance.

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This course equips learners with the essential skills to define, measure, and manage SLAs and KPIs, thereby driving career advancement in various industries. By learning the best practices in SLA and KPI management, you will be able to align service delivery with business objectives, enhance customer satisfaction, and promote operational efficiency. This certification course is an excellent opportunity to demonstrate your commitment to professional development and excel in your career.

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โ€ข Advanced SLA
โ€ข Key Performance Indicators (KPIs)
โ€ข Service Level Agreement (SLA) Negotiation
โ€ข KPI Selection & Measurement
โ€ข SLA & KPI Monitoring Tools
โ€ข SLA & KPI Reporting & Analysis
โ€ข SLA & KPI Compliance & Enforcement
โ€ข SLA & KPI Continuous Improvement
โ€ข Advanced SLA & KPI Case Studies

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ADVANCED CERTIFICATE IN SLA & KPI MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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