Global Certificate in Healthcare Communication for Better Patient Outcomes
-- ViewingNowThe Global Certificate in Healthcare Communication for Better Patient Outcomes course is a crucial program designed to enhance communication skills for healthcare professionals. With the increasing demand for effective patient communication in the healthcare industry, this course is more relevant than ever before.
6,075+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Cultural Competency in Healthcare Communication: Understanding and respecting patients' cultural backgrounds, beliefs, and values to provide effective and compassionate care.
โข Effective Listening and Interpersonal Skills: Developing active listening skills, empathy, and non-verbal communication to build trust and rapport with patients.
โข Patient-Centered Communication: Focusing on patients' needs, concerns, and perspectives to ensure clear and accurate information exchange and promote shared decision-making.
โข Healthcare Language and Terminology: Utilizing plain language and avoiding medical jargon to promote patient understanding and engagement.
โข Informed Consent and Patient Education: Ensuring patients' informed participation in their care through clear and concise communication and education materials.
โข Managing Conflict and Difficult Conversations: Developing skills to handle challenging conversations with patients and their families, including breaking bad news and managing expectations.
โข Privacy and Confidentiality in Healthcare Communication: Protecting patients' privacy and confidentiality while maintaining open and honest communication.
โข Using Technology in Healthcare Communication: Utilizing technology to enhance patient communication, including telehealth, patient portals, and electronic health records.
โข Quality Improvement in Healthcare Communication: Evaluating and improving communication practices to promote better patient outcomes and experiences.
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