Professional Certificate in Crisis Trust: Leading with Empathy
-- ViewingNowThe Professional Certificate in Crisis Trust: Leading with Empathy is a timely and essential course that empowers learners with the skills to lead through crises with empathy and resilience. With the increasing frequency of global crises, organizations require leaders who can build trust, foster connection, and inspire their teams in challenging times.
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โข Unit 1: Introduction to Crisis Trust and Leadership
โข Unit 2: Empathy in Leadership: Understanding and Valuing Emotions
โข Unit 3: Building Trust during Crisis: Effective Communication Strategies
โข Unit 4: Fostering Resilience and Agility in Teams during Crisis
โข Unit 5: Ethical Leadership and Decision Making in Times of Crisis
โข Unit 6: Implementing Crisis Management Plans with Empathy and Trust
โข Unit 7: Rebuilding Trust Post-Crisis: Restoring Confidence and Credibility
โข Unit 8: Fostering a Culture of Continuous Improvement and Learning
โข Unit 9: Measuring and Evaluating Crisis Trust and Leadership Effectiveness
โข Unit 10: Case Studies in Crisis Trust and Leading with Empathy
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