Professional Certificate in Crisis Trust: Leading with Empathy
-- ViewingNowThe Professional Certificate in Crisis Trust: Leading with Empathy is a timely and essential course that empowers learners with the skills to lead through crises with empathy and resilience. With the increasing frequency of global crises, organizations require leaders who can build trust, foster connection, and inspire their teams in challenging times.
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⢠Unit 1: Introduction to Crisis Trust and Leadership
⢠Unit 2: Empathy in Leadership: Understanding and Valuing Emotions
⢠Unit 3: Building Trust during Crisis: Effective Communication Strategies
⢠Unit 4: Fostering Resilience and Agility in Teams during Crisis
⢠Unit 5: Ethical Leadership and Decision Making in Times of Crisis
⢠Unit 6: Implementing Crisis Management Plans with Empathy and Trust
⢠Unit 7: Rebuilding Trust Post-Crisis: Restoring Confidence and Credibility
⢠Unit 8: Fostering a Culture of Continuous Improvement and Learning
⢠Unit 9: Measuring and Evaluating Crisis Trust and Leadership Effectiveness
⢠Unit 10: Case Studies in Crisis Trust and Leading with Empathy
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