Advanced Certificate in Lean Six Sigma: Customer Satisfaction

Name: Advanced Certificate in Lean Six Sigma: Customer Satisfaction
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The Advanced Certificate in Lean Six Sigma: Customer Satisfaction is a comprehensive course designed to enhance your process improvement and problem-solving skills. This certification is critical for professionals seeking to drive operational efficiency, reduce waste, and increase customer satisfaction in today's fast-paced business environment.

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AboutThisCourse

With the increasing industry demand for Lean Six Sigma experts, this course provides a solid foundation in advanced methodologies, tools, and techniques. Learners will gain practical experience in applying these skills to real-world scenarios, enabling them to lead successful process improvement projects and make data-driven decisions. By earning this advanced certification, professionals can demonstrate their commitment to continuous improvement and customer-centric strategies. This course equips learners with essential skills for career advancement, ultimately driving personal growth and contributing to organizational success.

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CourseDetails

• Lean Six Sigma Methodology & DMAIC
• Understanding Customer Requirements & Voice of Customer (VoC) Analysis
• Advanced Statistical Tools for Data Analysis in Lean Six Sigma
• Process Mapping, Value Stream Mapping, and Waste Reduction Techniques
• Lean Six Sigma for Improving Customer Satisfaction Metrics
• Design of Experiments (DOE) for Process Optimization
• Change Management & Project Management in Lean Six Sigma
• Advanced Lean Six Sigma Tools for Root Cause Analysis & Problem Solving
• Lean Six Sigma in Service Industries & Customer Satisfaction
• Measurement System Analysis (MSA) & Data Accuracy for Customer Satisfaction Metrics

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN LEAN SIX SIGMA: CUSTOMER SATISFACTION

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London School of International Business (LSIB)

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05 May 2025

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