Advanced Certificate in Lean Six Sigma: Customer Satisfaction
-- ViewingNowThe Advanced Certificate in Lean Six Sigma: Customer Satisfaction is a comprehensive course designed to enhance your process improvement and problem-solving skills. This certification is critical for professionals seeking to drive operational efficiency, reduce waste, and increase customer satisfaction in today's fast-paced business environment.
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โข Lean Six Sigma Methodology & DMAIC
โข Understanding Customer Requirements & Voice of Customer (VoC) Analysis
โข Advanced Statistical Tools for Data Analysis in Lean Six Sigma
โข Process Mapping, Value Stream Mapping, and Waste Reduction Techniques
โข Lean Six Sigma for Improving Customer Satisfaction Metrics
โข Design of Experiments (DOE) for Process Optimization
โข Change Management & Project Management in Lean Six Sigma
โข Advanced Lean Six Sigma Tools for Root Cause Analysis & Problem Solving
โข Lean Six Sigma in Service Industries & Customer Satisfaction
โข Measurement System Analysis (MSA) & Data Accuracy for Customer Satisfaction Metrics
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