Masterclass Certificate in Conflict: Emotional Intelligence

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The Masterclass Certificate in Conflict: Emotional Intelligence course is a vital program designed to equip learners with essential skills for career advancement. This course focuses on enhancing emotional intelligence, a critical factor in resolving conflicts effectively and fostering positive relationships in the workplace.

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AboutThisCourse

In today's fast-paced and diverse work environment, conflicts are inevitable. This course provides learners with the tools and techniques to manage conflicts with empathy, clarity, and assertiveness. By completing this course, learners will gain a competitive edge in their careers, as they will be able to demonstrate a deep understanding of human emotions and behavior. The demand for professionals with emotional intelligence skills is high across various industries. By earning this certificate, learners will be able to showcase their ability to manage conflicts, communicate effectively, and lead teams with empathy and respect, making them invaluable assets to any organization.

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CourseDetails

• Understanding Conflict: An Introduction
• Emotional Intelligence Basics
• Identifying and Managing Emotions in Conflict
• Effective Communication in Conflict Resolution
• Empathy and Perspective-Taking in Conflict Management
• Conflict Resolution Strategies and Techniques
• Building Resilient Relationships: Preventing Future Conflicts
• Conflict in the Workplace: Best Practices and Case Studies
• Ethical Considerations in Conflict Resolution
• Final Project: Conflict Analysis and Resolution Plan

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN CONFLICT: EMOTIONAL INTELLIGENCE
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London School of International Business (LSIB)
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05 May 2025
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