Executive Development Programme in Leading with De-escalation
-- ViewingNowThe Executive Development Programme in Leading with De-escalation is a certificate course designed to empower professionals with the necessary skills to manage and de-escalate conflict situations effectively. This program emphasizes the importance of de-escalation in today's increasingly complex and diverse workplaces, making it highly relevant in various industries.
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โข Understanding Conflict: Recognizing Triggers and Escalation Factors
โข De-escalation Techniques: Verbal and Non-verbal Communication Strategies
โข Emotional Intelligence for Leaders: Empathy, Self-awareness, and Regulation
โข Active Listening: Enhancing Comprehension and Trust in Conflict Situations
โข Managing Stress and Building Resilience in High-pressure Scenarios
โข Leading Teams through De-escalation: Building a Culture of Trust and Collaboration
โข Conflict Resolution Strategies: Negotiation, Mediation, and Collaboration
โข Ethical Leadership and De-escalation: Navigating Power Dynamics and Bias
โข Implementing De-escalation Training Programs in Organizations
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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