Executive Development Programme in Leading with De-escalation
-- ViewingNowThe Executive Development Programme in Leading with De-escalation is a certificate course designed to empower professionals with the necessary skills to manage and de-escalate conflict situations effectively. This program emphasizes the importance of de-escalation in today's increasingly complex and diverse workplaces, making it highly relevant in various industries.
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⢠Understanding Conflict: Recognizing Triggers and Escalation Factors
⢠De-escalation Techniques: Verbal and Non-verbal Communication Strategies
⢠Emotional Intelligence for Leaders: Empathy, Self-awareness, and Regulation
⢠Active Listening: Enhancing Comprehension and Trust in Conflict Situations
⢠Managing Stress and Building Resilience in High-pressure Scenarios
⢠Leading Teams through De-escalation: Building a Culture of Trust and Collaboration
⢠Conflict Resolution Strategies: Negotiation, Mediation, and Collaboration
⢠Ethical Leadership and De-escalation: Navigating Power Dynamics and Bias
⢠Implementing De-escalation Training Programs in Organizations
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