Certificate in Service Management and Process Automation

Name: Certificate in Service Management and Process Automation
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The Certificate in Service Management and Process Automation is a comprehensive course designed to meet the growing industry demand for experts who can streamline service management and automate processes. This course emphasizes the importance of service innovation, IT asset management, and process automation in today's digital world.

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AboutThisCourse

By enrolling in this course, learners will gain essential skills in IT service management, robotic process automation, and artificial intelligence. These skills are highly sought after by employers, enabling learners to advance their careers in various industries, including IT, healthcare, finance, and manufacturing. The course covers critical topics such as ITIL framework, service strategy, service design, service transition, service operation, and continual service improvement. Learners will also acquire hands-on experience in using various process automation tools and techniques. With a certificate in Service Management and Process Automation, learners will be well-prepared to take on leadership roles in service management and drive business growth through process automation.

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CourseDetails

• Introduction to Service Management
• Service Design and Implementation
• Service Delivery and Support
• Service Improvement and Innovation
• ITIL Foundation and Best Practices
• Process Automation Fundamentals
• Tools and Technologies for Process Automation
• Change Management and Process Automation
• Service Management Metrics and KPIs
• Continual Service Improvement with Process Automation

CareerPath

The Certificate in Service Management and Process Automation is a vital program designed to equip learners with essential skills to succeed in the UK job market. This section highlights the relevance of various roles associated with this certificate through a 3

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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CERTIFICATE IN SERVICE MANAGEMENT AND PROCESS AUTOMATION

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London School of International Business (LSIB)

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05 May 2025

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