Executive Development Programme in Leading Service Transformation
-- ViewingNowThe Executive Development Programme in Leading Service Transformation is a certificate course designed to empower professionals with the skills needed to drive service excellence and innovation in today's rapidly changing business landscape. This programme emphasizes the importance of service transformation in creating customer value, driving growth, and achieving sustainable competitive advantage.
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โข Leading Service Transformation
โข Understanding Service Excellence
โข Designing Customer-Centric Services
โข Lean Service Management
โข Digital Transformation in Services
โข Driving Service Innovation
โข Building a Service Culture
โข Service Metrics and Performance Improvement
โข Change Management in Service Transformation
โข Strategic Leadership in Service Organizations
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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