Executive Development Programme in Facebook for Customer Service
-- ViewingNowThe Executive Development Programme in Facebook for Customer Service is a certificate course that holds significant importance in today's digital age. With the increasing demand for online customer service, businesses are looking for professionals who can effectively manage customer interactions on social media platforms like Facebook.
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โข Facebook Business Manager: Setting Up and Optimization
โข Facebook Pages for Customer Service: Creation and Customization
โข Facebook Messenger for Customer Support: Best Practices
โข Utilizing Facebook Groups for Customer Engagement
โข Facebook Insights: Measuring and Analyzing Performance
โข Facebook Ads Manager: Creating and Managing Ad Campaigns
โข Building a Content Strategy for Facebook Customer Service
โข Crisis Management and Escalation Protocols on Facebook
โข Leveraging Facebook Messenger Bots for Customer Support
โข Integrating WhatsApp Business API with Facebook for Customer Service
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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