Professional Certificate in UX Analytics & Reporting
-- ViewingNowThe Professional Certificate in UX Analytics & Reporting is a comprehensive course that equips learners with essential skills in user experience (UX) research, analytics, and reporting. This program is crucial in today's digital age, where businesses prioritize user-centered design to enhance customer satisfaction and improve product usability.
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⢠Introduction to UX Analytics & Reporting: Understanding the basics of UX analytics, its importance, and how it contributes to informed decision-making in product design.
⢠UX Metrics & KPIs: Identifying and measuring key user experience metrics, such as task completion rate, error rate, and user satisfaction, to evaluate the success of UX strategies.
⢠Data Collection Methods: Exploring various data collection techniques, including quantitative and qualitative methods, to gather actionable UX insights.
⢠UX Analytics Tools: Learning about popular UX analytics tools, such as Google Analytics, Hotjar, and Mixpanel, and their features to effectively analyze user interactions.
⢠Data Analysis & Interpretation: Understanding how to analyze and interpret UX data, identifying patterns, and making data-driven design recommendations.
⢠Visualizing UX Data: Creating clear, concise, and visually appealing data visualizations to effectively communicate UX insights and recommendations.
⢠UX Reporting: Developing comprehensive UX reports, including user research findings, UX metrics, and data visualizations, to share with stakeholders.
⢠Communicating UX Insights: Presenting UX insights and recommendations to stakeholders, ensuring alignment, and driving UX-focused product improvements.
⢠Continuous UX Monitoring: Implementing a process for continuous UX monitoring, using data to iteratively refine and improve product design.
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