Professional Certificate in UX Analytics & Reporting
-- viewing nowThe Professional Certificate in UX Analytics & Reporting is a comprehensive course that equips learners with essential skills in user experience (UX) research, analytics, and reporting. This program is crucial in today's digital age, where businesses prioritize user-centered design to enhance customer satisfaction and improve product usability.
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Course Details
• Introduction to UX Analytics & Reporting: Understanding the basics of UX analytics, its importance, and how it contributes to informed decision-making in product design.
• UX Metrics & KPIs: Identifying and measuring key user experience metrics, such as task completion rate, error rate, and user satisfaction, to evaluate the success of UX strategies.
• Data Collection Methods: Exploring various data collection techniques, including quantitative and qualitative methods, to gather actionable UX insights.
• UX Analytics Tools: Learning about popular UX analytics tools, such as Google Analytics, Hotjar, and Mixpanel, and their features to effectively analyze user interactions.
• Data Analysis & Interpretation: Understanding how to analyze and interpret UX data, identifying patterns, and making data-driven design recommendations.
• Visualizing UX Data: Creating clear, concise, and visually appealing data visualizations to effectively communicate UX insights and recommendations.
• UX Reporting: Developing comprehensive UX reports, including user research findings, UX metrics, and data visualizations, to share with stakeholders.
• Communicating UX Insights: Presenting UX insights and recommendations to stakeholders, ensuring alignment, and driving UX-focused product improvements.
• Continuous UX Monitoring: Implementing a process for continuous UX monitoring, using data to iteratively refine and improve product design.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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