Executive Development Programme in SLA & Digital Leadership
-- ViewingNowThe Executive Development Programme in SLA & Digital Leadership is a certificate course designed to empower professionals with the skills necessary to thrive in the rapidly evolving digital landscape. This program focuses on Service Leadership and Digital Leadership, two critical areas of expertise in today's technology-driven world.
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⢠Strategic Leadership in SLA & Digital Transformation
⢠Understanding Service Level Agreements (SLAs) & Contract Management
⢠Digital Leadership & Innovation: Leveraging Emerging Technologies
⢠Change Management in SLA & Digital Adoption
⢠Performance Metrics & KPIs in Digital Leadership
⢠Digital Risk Management & Compliance in SLA
⢠Building & Leading High-performing Digital Teams
⢠Customer Experience (CX) & Service Delivery in the Digital Age
⢠Data-driven Decision Making in SLA & Digital Leadership
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