Executive Development Programme in SLA & Digital Leadership
-- ViewingNowThe Executive Development Programme in SLA & Digital Leadership is a certificate course designed to empower professionals with the skills necessary to thrive in the rapidly evolving digital landscape. This program focuses on Service Leadership and Digital Leadership, two critical areas of expertise in today's technology-driven world.
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โข Strategic Leadership in SLA & Digital Transformation
โข Understanding Service Level Agreements (SLAs) & Contract Management
โข Digital Leadership & Innovation: Leveraging Emerging Technologies
โข Change Management in SLA & Digital Adoption
โข Performance Metrics & KPIs in Digital Leadership
โข Digital Risk Management & Compliance in SLA
โข Building & Leading High-performing Digital Teams
โข Customer Experience (CX) & Service Delivery in the Digital Age
โข Data-driven Decision Making in SLA & Digital Leadership
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