Professional Certificate in Incident Response for Social Media
-- ViewingNowThe Professional Certificate in Incident Response for Social Media is a crucial course designed to equip learners with the skills needed to manage and respond to digital crises. In today's interconnected world, businesses and organizations are increasingly vulnerable to social media incidents that can cause significant damage to their reputation and bottom line.
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⢠Understanding Social Media Incidents
⢠Importance of Incident Response for Social Media
⢠Phases of Incident Response Plan
⢠Threat Intelligence and Social Media Monitoring
⢠Identifying and Categorizing Social Media Incidents
⢠Containment, Eradication, and Recovery Strategies for Social Media Incidents
⢠Communication and Reporting in Social Media Incident Response
⢠Post-Incident Review and Improvement Planning
⢠Legal and Ethical Considerations in Social Media Incident Response
⢠Case Studies and Real-World Examples of Social Media Incident Response
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