Professional Certificate in Incident Response for Social Media
-- ViewingNowThe Professional Certificate in Incident Response for Social Media is a crucial course designed to equip learners with the skills needed to manage and respond to digital crises. In today's interconnected world, businesses and organizations are increasingly vulnerable to social media incidents that can cause significant damage to their reputation and bottom line.
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โข Understanding Social Media Incidents
โข Importance of Incident Response for Social Media
โข Phases of Incident Response Plan
โข Threat Intelligence and Social Media Monitoring
โข Identifying and Categorizing Social Media Incidents
โข Containment, Eradication, and Recovery Strategies for Social Media Incidents
โข Communication and Reporting in Social Media Incident Response
โข Post-Incident Review and Improvement Planning
โข Legal and Ethical Considerations in Social Media Incident Response
โข Case Studies and Real-World Examples of Social Media Incident Response
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