Global Certificate D&I and Employee Engagement in Hospitality
-- ViewingNowThe Global Certificate in D&I and Employee Engagement in Hospitality is a comprehensive course designed to empower hospitality professionals with the essential skills to foster diverse and inclusive workplaces. This program highlights the importance of employee engagement, its impact on business growth, and the creation of a positive work environment.
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⢠Diversity & Inclusion (D&I) Fundamentals
⢠The Business Case for D&I in Hospitality
⢠Types of Diversity in the Hospitality Industry
⢠Inclusive Hiring Practices for a Diverse Workforce
⢠Cultural Competency and Customer Service
⢠Addressing Unconscious Bias in Hospitality
⢠Employee Engagement Basics
⢠Strategies to Enhance Employee Engagement in Hospitality
⢠Measuring and Evaluating Employee Engagement
⢠D&I and Employee Engagement: Best Practices and Case Studies
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