Global Certificate D&I and Employee Engagement in Hospitality
-- ViewingNowThe Global Certificate in D&I and Employee Engagement in Hospitality is a comprehensive course designed to empower hospitality professionals with the essential skills to foster diverse and inclusive workplaces. This program highlights the importance of employee engagement, its impact on business growth, and the creation of a positive work environment.
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โข Diversity & Inclusion (D&I) Fundamentals
โข The Business Case for D&I in Hospitality
โข Types of Diversity in the Hospitality Industry
โข Inclusive Hiring Practices for a Diverse Workforce
โข Cultural Competency and Customer Service
โข Addressing Unconscious Bias in Hospitality
โข Employee Engagement Basics
โข Strategies to Enhance Employee Engagement in Hospitality
โข Measuring and Evaluating Employee Engagement
โข D&I and Employee Engagement: Best Practices and Case Studies
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