Executive Development Programme in Service Leadership for a Globalized World
-- ViewingNowThe Executive Development Programme in Service Leadership for a Globalized World is a certificate course designed to empower professionals in the global service industry. This program emphasizes the importance of service leadership in today's interconnected world, where effective leadership can make a significant impact on organizational success.
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โข Service Leadership Fundamentals
โข Global Service Culture in a Multinational Environment
โข Developing & Implementing Customer-Centric Strategies
โข Employee Engagement & Empowerment for Service Excellence
โข Leveraging Technology & Data for Superior Customer Experiences
โข Change Management & Innovation for Service Growth
โข Ethics & Corporate Social Responsibility in Service Leadership
โข Interpersonal Communication & Cross-Cultural Collaboration Skills
โข Metrics & Analytics for Measuring Service Performance
โข Capstone Project: Transforming Service Operations for Global Success
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