Executive Development Programme in SLA & Business Strategy
-- ViewingNowThe Executive Development Programme in SLA & Business Strategy is a comprehensive certificate course designed to meet the growing industry demand for professionals with expertise in Service Line Agreement (SLA) and business strategy. This program emphasizes the importance of SLAs in managing service delivery, improving customer relationships, and driving business growth.
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โข Service Level Agreements (SLAs): Understanding and Negotiation
โข Business Strategy: Formulation and Implementation
โข SLA Metrics and Measurement
โข Strategic Sourcing and Supplier Management
โข Risk Management in SLAs
โข Continuous Improvement and SLA Optimization
โข Aligning SLAs with Business Objectives
โข Legal and Compliance Considerations in SLAs
โข Effective Communication and Relationship Management in SLAs
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