Global Certificate in Business Service Management
-- ViewingNowThe Global Certificate in Business Service Management is a comprehensive course that equips learners with essential skills for career advancement in the business service industry. This course emphasizes the importance of service management in today's business landscape, where customer experience is paramount.
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โข Business Service Management Fundamentals
โข Service Strategy and Design
โข Service Transition and Deployment
โข Service Operation and Support
โข Continual Service Improvement
โข IT Service Management Best Practices
โข Business Relationship Management
โข Service Level Management
โข Capacity Management
โข Incident and Problem Management
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