Executive Development Programme Building a Customer-Centric Supply Chain

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The Executive Development Programme in Building a Customer-Centric Supply Chain is a certificate course designed to emphasize the importance of customer-centricity in supply chain management. This program is crucial in today's business landscape, where customer expectations are higher than ever, and companies must adapt to meet these demands.

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ร€ propos de ce cours

This course is in high industry demand as businesses recognize the need to transform their supply chains to become more agile, responsive, and customer-focused. By enrolling in this program, learners will gain essential skills in demand-driven supply chain strategies, customer segmentation, value proposition design, and supply chain analytics. Upon completion, learners will be equipped with the tools and knowledge to drive supply chain transformation and innovation in their organizations, leading to improved customer satisfaction and increased revenue. This course is an excellent opportunity for professionals looking to advance their careers in supply chain management and become thought leaders in their field.

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Dรฉtails du cours

โ€ข Customer-Centric Supply Chain Strategy: Understanding the importance of a customer-centric approach in supply chain management, and how to align supply chain operations with customer needs and expectations. โ€ข Supply Chain Design and Customer Value: Designing a supply chain that delivers value to customers, including segmentation, network design, and configuration. โ€ข Demand Management and Forecasting: Utilizing demand management and forecasting techniques to ensure customer requirements are met, while minimizing costs and reducing waste. โ€ข Inventory Management and Customer Service: Balancing inventory levels with customer service requirements, including safety stock, replenishment strategies, and inventory visibility. โ€ข Procurement and Supplier Relationship Management: Building strategic relationships with suppliers to ensure a reliable, cost-effective, and high-quality supply of goods and services. โ€ข Logistics and Distribution Management: Optimizing logistics and distribution operations to ensure efficient and effective delivery of products to customers, including transportation, warehousing, and order fulfillment. โ€ข Sales and Operations Planning (S&OP): Integrating sales, marketing, and operations to ensure alignment of supply chain operations with customer demand, including demand planning, supply planning, and S&OP processes. โ€ข Technology and Innovation in Customer-Centric Supply Chains: Leveraging technology and innovation to enhance customer-centricity in the supply chain, including digitalization, automation, and data analytics. โ€ข Change Management and Continuous Improvement: Implementing change management and continuous improvement strategies to ensure long-term success in building and maintaining a customer-centric supply chain.

Parcours professionnel

Exigences d'admission

  • Comprรฉhension de base de la matiรจre
  • Maรฎtrise de la langue anglaise
  • Accรจs ร  l'ordinateur et ร  Internet
  • Compรฉtences informatiques de base
  • Dรฉvouement pour terminer le cours

Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.

Statut du cours

Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :

  • Non accrรฉditรฉ par un organisme reconnu
  • Non rรฉglementรฉ par une institution autorisรฉe
  • Complรฉmentaire aux qualifications formelles

Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.

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EXECUTIVE DEVELOPMENT PROGRAMME BUILDING A CUSTOMER-CENTRIC SUPPLY CHAIN
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London School of International Business (LSIB)
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05 May 2025
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