Global Certificate in Travel Customer Experience Strategy
-- viendo ahoraThe Global Certificate in Travel Customer Experience Strategy is a comprehensive course designed to empower professionals with the skills to excel in the travel industry. This certificate course highlights the importance of customer experience in the travel sector and provides learners with essential skills to drive customer satisfaction and loyalty.
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Detalles del Curso
โข Travel Industry Landscape
โข Customer Experience (CX) Management
โข Designing Travel Customer Journey Maps
โข Implementing Multi-Channel CX Strategies
โข Utilizing Customer Feedback and Data Analysis
โข Enhancing Customer Loyalty and Retention
โข Global CX Regulations and Compliance
โข CX Technology and Tools in Travel Industry
โข Change Management and Continuous Improvement in CX
Trayectoria Profesional