Global Certificate in Travel Customer Experience Strategy
-- ViewingNowThe Global Certificate in Travel Customer Experience Strategy is a comprehensive course designed to empower professionals with the skills to excel in the travel industry. This certificate course highlights the importance of customer experience in the travel sector and provides learners with essential skills to drive customer satisfaction and loyalty.
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تفاصيل الدورة
• Travel Industry Landscape
• Customer Experience (CX) Management
• Designing Travel Customer Journey Maps
• Implementing Multi-Channel CX Strategies
• Utilizing Customer Feedback and Data Analysis
• Enhancing Customer Loyalty and Retention
• Global CX Regulations and Compliance
• CX Technology and Tools in Travel Industry
• Change Management and Continuous Improvement in CX
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