Professional Certificate in Twitter Data for Customer Insights

-- viewing now

The Professional Certificate in Twitter Data for Customer Insights is a course that equips learners with the essential skills to leverage Twitter data for customer insights and business decisions. In today's digital age, businesses increasingly rely on social media data to understand their customers and stay competitive.

4.0
Based on 5,917 reviews

3,028+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This course is crucial in meeting the industry's growing demand for professionals who can analyze and interpret Twitter data to drive customer-centric strategies. This certificate course covers key topics such as Twitter data collection, data cleaning and preprocessing, text analysis, and data visualization. Learners will gain hands-on experience with Twitter's API and popular data analysis tools such as Python, Jupyter Notebooks, and Tableau. By the end of the course, learners will be able to extract valuable insights from Twitter data, communicate their findings effectively, and make data-driven decisions to drive business success. With the increasing importance of social media data in business strategy, this course is an excellent opportunity for professionals in marketing, market research, product management, and data analytics to enhance their skills and advance their careers.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

•  Unit 1: Introduction to Twitter Data — Understanding the value of Twitter data for customer insights, data collection methods, and ethical considerations.
•  Unit 2: Twitter API — Learning to use the Twitter API, API keys, authentication, and rate limits.
•  Unit 3: Tweet Analysis — Analyzing tweet content, hashtags, mentions, and metadata for customer insights.
•  Unit 4: Sentiment Analysis — Understanding sentiment analysis, applying it to tweets, and interpreting the results.
•  Unit 5: Social Network Analysis — Identifying and analyzing social networks, influencers, and communities within Twitter data.
•  Unit 6: Demographics & Geolocation — Extracting demographics and geolocation information from Twitter data for customer insights.
•  Unit 7: Twitter Data Visualization — Visualizing Twitter data to identify trends, patterns, and insights.
•  Unit 8: Twitter Data Integration — Integrating Twitter data with other data sources for a comprehensive customer view.
•  Unit 9: Twitter Data Privacy & Security — Understanding privacy and security concerns, best practices, and compliance requirements.
•  Unit 10: Case Studies — Analyzing real-world examples of using Twitter data for customer insights.

Career Path

The Professional Certificate in Twitter Data for Customer Insights is a valuable asset in the UK job market, with diverse roles demanding varying skill sets. According to our research, data scientists take the lead with a 35% share, emphasizing the need for strong data analysis and machine learning skills. Marketing analysts come in second, accounting for 25% of the demand. These professionals need a combination of marketing and data analysis expertise to succeed. Business intelligence developers represent 20% of the job market for this certificate. Organizations seek professionals who can create actionable insights from data, requiring strong SQL and data visualization abilities. Social media analysts, focusing on understanding consumer behavior and market trends, make up 15% of the demand, highlighting the importance of communication and analytical skills. Lastly, data engineers, responsible for building and maintaining data systems, account for 5% of the positions. This role calls for a solid foundation in software engineering, databases, and distributed systems.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN TWITTER DATA FOR CUSTOMER INSIGHTS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment