Executive Development Programme Future-Proofing Hospitality with D&I
-- viewing nowThe Executive Development Programme, Future-Proofing Hospitality with D&I, is a certificate course designed to address the growing importance of Diversity and Inclusion (D&I) in the hospitality industry. This programme highlights the significance of D&I in driving innovation, improving business performance, and enhancing customer experiences.
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Course Details
• Inclusive Leadership: Developing self-awareness, understanding unconscious bias, and promoting diversity and inclusion in decision-making processes.
• The Future of Work: Exploring the impact of technology, automation, and the gig economy on the hospitality industry and how to adapt to these changes.
• Diversity & Inclusion (D&I) Strategy: Designing and implementing a comprehensive D&I strategy, including setting goals, measuring progress, and creating accountability.
• Cultural Intelligence (CQ): Understanding the importance of cultural intelligence in a global hospitality industry and developing strategies to enhance CQ.
• Accessibility in Hospitality: Addressing accessibility issues in hospitality services and facilities, ensuring compliance with regulations, and creating a welcoming environment for all guests.
• Generational Diversity: Understanding the characteristics and preferences of different generations and how to cater to their needs in a hospitality setting.
• LGBTQ+ Hospitality: Creating an inclusive environment for LGBTQ+ guests and employees, including training on appropriate language and etiquette.
• Neurodiversity in the Workplace: Recognizing and supporting neurodiverse employees, including those with autism, ADHD, or dyslexia, to promote a more inclusive and productive workplace.
• Intersectionality in Hospitality: Understanding the intersections of different identities and how they impact individuals' experiences in the hospitality industry.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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