Professional Certificate in Building a Scalable Service Catalog
-- ViewingNowThe Professional Certificate in Building a Scalable Service Catalog is a vital course for professionals seeking to advance their careers in service management. This program focuses on equipping learners with the essential skills to design, implement, and manage a scalable service catalog, a critical component of any IT service management strategy.
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โข Service Catalog Introduction
โข Benefits and Importance of a Scalable Service Catalog
โข Understanding Service Definitions and Service Models
โข Designing a Scalable Service Catalog Strategy
โข Building a Service Portfolio and Service Pipeline
โข Implementing Service Lifecycle Management
โข Automating Service Request Fulfillment
โข Monitoring and Improving Service Catalog Performance
โข Change Management and Governance in Scalable Service Catalogs
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