Executive Development Programme in Google Sheets for Customer Experience

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The Executive Development Programme in Google Sheets for Customer Experience is a certificate course that holds significant importance in today's data-driven world. With the increasing demand for professionals who can leverage data to improve customer experience, this course has become essential for career advancement.

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This program equips learners with advanced skills in Google Sheets, a widely used tool for data analysis and visualization. It covers topics such as data management, statistical analysis, and dashboard creation, providing a comprehensive understanding of how to use Google Sheets to drive customer experience improvements. The course is designed to meet the industry's growing need for data-savvy professionals who can turn raw data into actionable insights. By completing this program, learners will be able to demonstrate their expertise in Google Sheets and their commitment to staying up-to-date with the latest industry trends and best practices. In summary, this course is a valuable investment for professionals who want to advance their careers in customer experience, data analysis, or related fields. By gaining hands-on experience with Google Sheets and learning how to apply it to real-world business scenarios, learners will be well-positioned to succeed in today's competitive job market.

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โ€ข Google Sheets Fundamentals: Understanding the basics of Google Sheets, including data entry, formatting, and basic functions.
โ€ข Data Management: Techniques for organizing and managing large datasets in Google Sheets.
โ€ข Data Analysis: Using Google Sheets to analyze customer data and extract insights.
โ€ข Data Visualization: Creating charts and graphs in Google Sheets to visualize customer data.
โ€ข Pivot Tables: Using pivot tables in Google Sheets to summarize and analyze customer data.
โ€ข Data Import and Export: Importing and exporting data to and from Google Sheets, including integration with other Google products and external data sources.
โ€ข Collaboration and Sharing: Working with others in Google Sheets, including real-time collaboration, sharing permissions, and version control.
โ€ข Automation: Automating repetitive tasks in Google Sheets using scripts and add-ons.
โ€ข Best Practices: Following best practices for data management, analysis, and visualization in Google Sheets.

Note: The above units can be adjusted or expanded based on the specific needs and goals of the Executive Development Programme.

่Œไธš้“่ทฏ

In the ever-evolving world of business, customer experience has become a critical differentiator for companies striving for success in the UK market. This Executive Development Programme for Customer Experience focuses on equipping professionals with the latest skills and insights to deliver exceptional customer experiences. Our curriculum aligns with industry demands, covering a range of in-depth roles such as Customer Experience Managers, Customer Experience Analysts, Customer Service Managers, Customer Service Representatives, User Experience Designers, and Chief Customer Officers. Delving deeper into job market trends, this 3D pie chart presents the percentage distribution of these vital customer experience roles in the UK. Observe the significance of each role and analyse the data to identify potential growth areas for your organisation. By staying informed of these trends and investing in your team's professional development, you can stay ahead of the competition in the customer experience realm. Equip your workforce with the knowledge and skills they need to make informed decisions, drive innovation, and create memorable experiences for your customers.

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EXECUTIVE DEVELOPMENT PROGRAMME IN GOOGLE SHEETS FOR CUSTOMER EXPERIENCE
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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