Certificate in Mindful Listening: Building Rapport
-- ViewingNowThe Certificate in Mindful Listening: Building Rapport is a comprehensive course designed to enhance your listening skills, a crucial yet often overlooked aspect of communication. This program emphasizes the importance of mindful listening in various professional settings, improving rapport, trust, and collaboration.
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โข Understanding Mindful Listening: Definitions and Benefits
โข The Science of Mindful Listening: Neuroscience and Psychology
โข Developing Mindfulness: Meditation and Awareness Techniques
โข Active Listening Skills: Body Language and Verbal Communication
โข Overcoming Listening Barriers: Bias, Judgment, and Distractions
โข Building Rapport through Mindful Listening: Empathy and Connection
โข Mindful Listening in Conflict Resolution: De-escalation and Resolution Strategies
โข Applying Mindful Listening in Professional Settings: Leadership, Team Building, and Customer Service
โข Practicing Mindful Listening: Real-life Scenarios and Role-playing Exercises
โข Assessing Mindful Listening Skills: Evaluation and Feedback Techniques
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