Advanced Certificate in Employee-Centric Communication
-- ViewingNowThe Advanced Certificate in Employee-Centric Communication is a comprehensive course designed to enhance your communication skills with a focus on employee engagement and satisfaction. This program is critical in today's industry, where effective internal communication is a key driver of business success.
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GBP £ 140
GBP £ 202
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โข Effective Listening Skills: Understanding the importance of active listening in the workplace, identifying barriers to effective listening, and implementing techniques to improve listening skills.
โข Interpersonal Communication: Exploring the dynamics of interpersonal communication, including verbal and nonverbal cues, and developing strategies to improve relationships with employees.
โข Cross-Cultural Communication: Examining cultural differences and their impact on communication, and developing cultural intelligence to effectively communicate with a diverse workforce.
โข Conflict Resolution: Identifying common sources of workplace conflict, understanding conflict resolution strategies, and applying conflict resolution techniques to maintain positive employee relationships.
โข Change Management Communication: Developing communication plans for managing change in the workplace, and understanding the importance of clear and concise communication during times of change.
โข Emotional Intelligence: Understanding the concept of emotional intelligence and its impact on effective communication, and developing emotional intelligence skills to improve workplace relationships.
โข Crisis Communication: Developing crisis communication plans, understanding the importance of clear and concise communication during a crisis, and implementing effective crisis communication strategies.
โข Persuasive Communication: Understanding the principles of persuasion and influence, and developing persuasive communication skills to effectively communicate with employees and achieve desired outcomes.
โข Virtual Communication: Exploring the unique challenges of virtual communication, and developing strategies to effectively communicate in a virtual environment.
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