Certificate in Managing Online Mediation Processes
-- ViewingNowThe Certificate in Managing Online Mediation Processes is a comprehensive course designed to equip learners with essential skills for career advancement in the mediation industry. This program focuses on the importance of managing online mediation processes, which have gained significant relevance due to the increasing need for virtual dispute resolutions amidst the global pandemic.
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โข Unit 1: Introduction to Online Mediation Processes
โข Unit 2: Setting Up an Online Mediation Platform
โข Unit 3: Establishing Ground Rules for Online Mediation
โข Unit 4: Building Rapport and Trust in Virtual Mediation Spaces
โข Unit 5: Effective Communication Strategies in Online Mediation
โข Unit 6: Conflict Resolution Techniques in Online Mediation
โข Unit 7: Leveraging Technology for Successful Online Mediation
โข Unit 8: Ethical Considerations in Managing Online Mediation Processes
โข Unit 9: Case Management and Documentation in Online Mediation
โข Unit 10: Evaluating the Effectiveness of Online Mediation Processes
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