Advanced Certificate in Nonprofit Crisis Communication 2.0
-- ViewingNowThe Advanced Certificate in Nonprofit Crisis Communication 2.0 is a comprehensive course designed to equip learners with the essential skills necessary for career advancement in the nonprofit sector.
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โข Crisis Communication Planning: Developing a comprehensive crisis communication plan for nonprofits, including identifying potential crises, establishing communication protocols, and assigning roles and responsibilities.
โข Media Relations during Crises: Building and maintaining positive relationships with the media, delivering key messages effectively, and handling tough questions during interviews and press conferences.
โข Social Media and Crisis Communication: Leveraging social media platforms for crisis communication, monitoring and responding to online conversations, and managing reputational risks.
โข Internal Communication during Crises: Engaging employees, volunteers, and other stakeholders in crisis communication efforts, addressing their concerns, and maintaining trust and transparency.
โข Crisis Communication Ethics: Understanding the ethical considerations in crisis communication, including truth-telling, transparency, and accountability, and applying them to nonprofit contexts.
โข Case Studies in Nonprofit Crisis Communication: Analyzing real-world examples of nonprofit crisis communication, identifying best practices, and learning from failures.
โข Evaluating Crisis Communication Effectiveness: Measuring the impact of crisis communication efforts, adjusting strategies based on feedback and outcomes, and continuous improvement.
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