Global Certificate in Emotional Intelligence for Conflict Management

Name: Global Certificate in Emotional Intelligence for Conflict Management
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The Global Certificate in Emotional Intelligence for Conflict Management is a comprehensive course that equips learners with essential skills for career advancement. This program highlights the importance of emotional intelligence (EQ) in managing conflicts, a critical aspect of professional and personal success.

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AboutThisCourse

In today's fast-paced and diverse work environment, EQ has become increasingly vital. It enables individuals to understand their emotions and respond to others' emotions effectively, fostering positive relationships and collaboration. The course covers various topics, including self-awareness, self-regulation, motivation, empathy, and social skills. By completing this course, learners will be able to identify the sources of conflict, manage their emotions, and apply effective communication strategies to resolve disputes. As a result, they will become more resilient, adaptable, and valuable in their careers, making them ideal candidates for leadership positions. In summary, this course is essential for anyone looking to enhance their emotional intelligence, conflict management skills, and career prospects in today's demanding work environment.

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CourseDetails

• Understanding Emotional Intelligence (EI) • Definition, Importance, and Components of EI
• Assessing Emotional Intelligence • Self-Assessment Tools and Techniques
• Developing Emotional Intelligence Skills • Building Empathy, Self-Awareness, and Social Skills
• Emotional Intelligence in Conflict Management • Identifying and Managing Emotions During Conflict
• Communication Skills for Conflict Management • Active Listening, Non-Verbal Communication, and Assertiveness
• Conflict Resolution Strategies • Problem-Solving, Mediation, and Negotiation Techniques
• Conflict Prevention • Managing Conflict Triggers and Establishing Healthy Boundaries
• Building Positive Relationships • Developing Trust, Respect, and Collaboration
• Ethics and Cultural Sensitivity in Conflict Management • Navigating Cultural Differences and Ethical Dilemmas

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BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN EMOTIONAL INTELLIGENCE FOR CONFLICT MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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