Advanced Certificate in Conflict Resolution and Team Cohesion
-- ViewingNowThe Advanced Certificate in Conflict Resolution and Team Cohesion is a comprehensive course designed to equip learners with essential skills for career advancement. This program focuses on teaching practical techniques to manage and resolve conflicts, foster positive work environments, and enhance team cohesion.
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Here are the essential units for an Advanced Certificate in Conflict Resolution and Team Cohesion:
โข Conflict Analysis and Resolution Strategies: This unit will cover the fundamentals of conflict analysis, including the causes and dynamics of conflict. Students will also learn various conflict resolution strategies and techniques to promote positive outcomes and maintain team cohesion.
โข Effective Communication for Conflict Resolution: This unit will explore the role of effective communication in conflict resolution. Students will learn to use active listening, empathy, and assertiveness to facilitate open communication and promote positive relationships within teams.
โข Mediation and Negotiation Skills: This unit will focus on mediation and negotiation skills, including preparing for negotiations, identifying common interests, and developing creative solutions to conflicts.
โข Building and Sustaining Cohesive Teams: This unit will cover the essential elements of building and sustaining cohesive teams, including creating a shared vision, setting clear goals, and fostering a positive team culture.
โข Managing Diversity and Inclusion in Teams: This unit will explore the challenges and opportunities of managing diversity and inclusion in teams. Students will learn to recognize and address unconscious bias, promote cultural competence, and build inclusive teams that leverage diversity as a strength.
โข Conflict Resolution in Cross-Cultural Contexts: This unit will focus on the unique challenges of conflict resolution in cross-cultural contexts. Students will learn to recognize cultural differences, navigate cultural barriers, and develop effective communication strategies for resolving conflicts across cultures.
โข Restorative Justice and Conflict Resolution: This unit will explore the principles and practices of restorative justice, including its application in conflict resolution. Students will learn to facilitate restorative processes, repair harm, and promote healing and reconciliation in teams and organizations.
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- ProficiencyEnglish
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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