Executive Development Programme in UK Business: Customer Relationship Management

Name: Executive Development Programme in UK Business: Customer Relationship Management
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Executive Development Programme in UK Business: Customer Relationship Management This certificate course highlights the significance of Customer Relationship Management (CRM) in today's business landscape, with a particular focus on UK industries. It emphasizes the importance of understanding customer needs and expectations to drive business growth and profitability.

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AboutThisCourse

With the increasing demand for skilled CRM professionals, this programme equips learners with essential skills to manage customer relationships effectively. It covers key topics such as CRM strategies, data analysis, customer segmentation, and digital marketing techniques. The course also provides insights into the UK business environment, making it highly relevant for professionals aiming to advance their careers in this region. By the end of the course, learners will have gained a comprehensive understanding of CRM best practices and will be able to apply these strategies to improve customer satisfaction, loyalty, and retention. This will not only enhance their professional skills but also increase their value to potential employers in the UK business sector.

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CourseDetails

• CRM Strategy & Implementation
• Customer Segmentation & Targeting
• Customer Engagement & Retention
• Data-Driven Decision Making in CRM
• Multi-Channel CRM: Social, Mobile, & Email
• CRM Analytics & Metrics
• UK Data Protection & Privacy Regulations
• Customer Experience Management
• Sales Force Automation
• CRM Integration with Business Operations

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN UK BUSINESS: CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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