Masterclass Certificate in Social Listening & Emotional Intelligence

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The Masterclass Certificate in Social Listening & Emotional Intelligence is a comprehensive course that empowers learners with essential skills for career advancement. This program highlights the importance of social listening in understanding customer needs, preferences, and behaviors, thereby enabling businesses to make data-driven decisions.

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AboutThisCourse

In an era where emotional intelligence significantly impacts interpersonal relationships and leadership roles, this course stands out. It teaches learners to recognize and manage their emotions and those of others, fostering positive work environments and effective communication. With the increasing demand for professionals who can leverage social data and demonstrate emotional intelligence, this course equips learners with in-demand skills. By combining theory and practice, it prepares individuals to excel in various industries, from marketing and customer service to human resources and management.

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CourseDetails

• Social Listening Fundamentals  
• Advanced Social Listening Techniques  
• Emotional Intelligence in Business Communication  
• Analyzing Social Data for Business Insights  
• Utilizing Social Listening for Brand Reputation Management  
• Social Media Psychology  
• Building Emotional Connection in Digital Communication  
• Social Listening Tools and Software  
• Ethics and Privacy in Social Listening  
• Case Studies in Social Listening and Emotional Intelligence  

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN SOCIAL LISTENING & EMOTIONAL INTELLIGENCE
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London School of International Business (LSIB)
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05 May 2025
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