Advanced Certificate in Hotel Crisis Communication: Next-Gen

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The Advanced Certificate in Hotel Crisis Communication: Next-Gen is a comprehensive course designed to empower hospitality professionals with the skills to manage communication during crises effectively. In an industry where reputation is paramount, this course is critical, teaching learners how to communicate clearly, promptly, and empathetically during high-pressure situations.

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AboutThisCourse

With the increasing frequency of crises due to factors like climate change, cyber threats, and geopolitical instability, the demand for skilled crisis communicators in the hotel industry is high. This course equips learners with the essential skills to meet this demand, preparing them for career advancement and leadership roles. Through case studies, interactive exercises, and real-world examples, learners will gain a deep understanding of crisis communication strategies, media relations, social media management, and guest relations. By the end of this course, learners will be able to develop and implement effective crisis communication plans, ensuring their hotels are prepared for any situation.

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CourseDetails

• Advanced Crisis Communication Strategies
• Hotel Disaster Preparedness and Response
• Next-Generation Social Media Management in Crisis
• Psychology of Crisis Communication
• Legal and Ethical Considerations in Hotel Crisis Comms
• Media Relations during Hotel Crises
• Crisis Comms Training and Exercises for Hotel Staff
• Leveraging Technology for Effective Crisis Management
• Reputation Management and Recovery Post-Crisis

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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ADVANCED CERTIFICATE IN HOTEL CRISIS COMMUNICATION: NEXT-GEN
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London School of International Business (LSIB)
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05 May 2025
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