Masterclass Certificate in Managing Conflict & Difficult Conversations
-- ViewingNowThe Masterclass Certificate in Managing Conflict & Difficult Conversations is a crucial course designed to equip learners with essential skills for career advancement. This program focuses on enhancing communication abilities, enabling professionals to handle challenging situations and conflicting viewpoints effectively.
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โข Understanding Conflict
โข Identifying Sources of Conflict
โข Conflict Resolution Techniques
โข Preparing for Difficult Conversations
โข Effective Communication in Conflict Situations
โข Active Listening and Empathy
โข Managing Emotions during Conflict
โข Negotiation and Mediation Skills
โข Building and Maintaining Positive Relationships
โข Conflict Management Strategies in the Workplace
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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